In the Budget 2024-25, Finance Minister Nirmala Sitharaman has allocated a substantial amount of ₹82,916 crore to the government-owned telecom company Bharat Sanchar Nigam Limited […]
Category: Technology
The Impact of AI on Call Centers: Enhancing Efficiency and Redefining the Role of Agents
The Impact of AI on Call Centers Artificial Intelligence (AI) has been making significant strides in various industries, and call centers are no exception. The […]